KCBS GEAR FAQs

1. How will the transaction be listed on my credit card statement?
The transaction will be listed as MMA Creative on your credit card statement.

2. Who is MMA Creative?
MMA Creative is the agency of record for KCBS, and processes the orders for the KCBS Gear store.

3. What is the standard order processing time?
Please allow 2-3 weeks for your order to be delivered.

4. Are other sizes available?
In most cases, yes. Please click here to inquire if your size is available in the product you are interested in. Please note that larger sizes will require additional charges and longer shipping times.

5. How often are new products added?
New products are usually added to the site at the beginning of each month.

6. How can I check on the status of my order?
Please click here to email a customer service representative about your order status.

7. What is your return/exchange policy?
Please click here for the policy.

Due to monitor settings, colors above may appear different than actual products. While proceeds benefit KCBS, your credit card will be processed by MMA Creative, KCBS's marketing firm. Please allow 2 to 3 weeks for shipping.

Additional shipping charges may apply outside the continental United States. We will contact you before shipping.